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Kwentein Pillay

Freelancer

Johannesburg, South Africa

+27 078 344 3239


Skills

Business Economic

100%

Accounting

80%

Customer Service

90%

Sales

80%

Marketing

80%

Languages

English

Afrikaans

Zulu



Employment History

Blogger
Jan 2025 - Current

Creating content on trending and notable topics and optimizing the content for SEO. Some of the skills and techniques that I utilize includes

  • Using Google trends to identify rising trends.
  • Writing competent and informative blog articles.
  • Sovling important problems while promoting products from affiliates.
  • Doing plagarism checks to ensure that content is authentic.
TNS Research Surveys
2008 – 2014 January

Research Interviewer and Team Leader | Market Research.

  • Working with statistics and percentages and can deliver quick results.
  • Write and manage the distribution of surveys and questionnaires.
  • Conduct qualitative or quantitative surveys, which may involve field, interview or focus group assessments.
  • Advise clients or senior management on how to best use research findings.

Entrepreneur
2008-2014 January

Owner Driver Self Employed Delivery of Goods locally.

  • Planning efficient routes, sticking to delivery schedules, and optimising workday.
  • Reading maps, using GPS systems, and developing an in-depth knowledge of local geography.
  • Problem-solving skills, finding creative solutions to ensure deliveries go off without a hitch.
  • Managing packages, invoices, and delivery records demands excellent organisational skills.

Tele Marketing Services
2007-2008 July

Call centre agent /team leader Selling cellphone contracts

  • Know what your products and services offer and how they can solve customer problems.
  • Be familiar with current pricing and any ongoing promotions.
  • Understand common issues and how to resolve them.
  • Persuasive communication skills, the ability to identify customer needs, and the confidence to recommend solutions that benefit both the customer and the company.

Call centre agent | Ecentric
2006-2007 June

I was Selling Bluebean and Standard Bank credit cards

  • Customer Support
  • Active Listening and Empathy
  • Clear Communication
  • Emotional Intelligence

Call centre agent | Market S.A
2004-2006 March

Selling Bluebean and Standard Bank credit cards

  • Active Listening
  • Managing customer expectations.
  • Technical Proficiency and Understanding in/of Products/Services
  • Problem-Solving and Flexibility

Education

Kensington secondary
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Grade 12